Privacy Policy

Protecting your privacy is important to us. This privacy statement explains how we collect, store and use the information you provide. Please read this privacy statement carefully, as once you send us your information you will be deemed to have read and accepted this statement.

What personal information is collected via this website?

We will only collect personal information about you, given by you, when you complete a contact form requesting us to contact you or you make a direct enquiry through our call centre. Please note that for quality and training purposes, telephone calls to our offices maybe recorded and monitored.

What happens to the information you provide?

We may use the information you provide to contact you, for product administration and for customer research. The information you provide through this website may be used by Home Team to provide you with information, including by email and mobile telephone, about their and other companies’ products and services that may be of interest to you. Where we use your personal information to tell you about other products and services we will give you the opportunity to inform us that you do not wish your details to be used in this way. We will never pass your details to any third party without prior written consent from you.

We may however, disclose information to the extent required by law, court order, as requested by other government law enforcement authority, or to enforce legal rights. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Safeguarding your personally identifiable information

We will only collect personally identifiable information to the extent deemed reasonably necessary to serve our legitimate business purposes, and we will maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided. Review, correction and deletion of information from our files.

If for any reason you are concerned that the personal information maintained by us is incorrect, or should you wish to check what information we hold or have your personal information removed from our records, please contact us by email at [email protected] and we will be happy to review, update or remove information as appropriate. We will keep your information unless you ask us to remove it. If you are unhappy with the way we have used your information, details of our complaint’s procedure are available upon request.

Cookies

When using this website, some information may be collected automatically using ‘cookies’. These are small text files which facilitate the processing of your data and enable us to analyse how the website is being used. Cookies can be temporary or permanent. Temporary cookies form part of the security process while you are using the website; permanent cookies identify the link you used to find our website, check your browser so that we can make sure that our website and services work well with your computer and to help us monitor traffic on our website.

Why are cookies used?

They help visitors. Cookies allow sites to do things like provide personalised content and remember their log-in details and settings. You can turn them off – this won’t stop a website from working, but it might mean it won’t work as well as it could, or that you have to do the same thing more than once. They help website owners. Cookies tell website owners things like: what search engine a visitor used to find the website, how often they’ve visited it, how long they’ve spent on it, and so on.

Disabling/Enabling Cookies

You have the ability to accept or decline cookies by modifying the settings on your browser. By disabling certain cookies none of the features of our website will be affected – giving you the full experience.

Deleting Cookies

• If you are using Microsoft Windows Explorer:
  Open ‘Windows Explorer’
  Click on the ‘Search’ button on the tool bar
• Type ‘cookie’ into the search box for ‘Folders and Files’
• Select ‘My computer’ in the ‘Look In’ box
• Click ‘Search Now’
• Double-click on the folders that are found
• ‘Select’ any cookie file
• Use the ‘Delete’ button on your keyboard
  
  

If you are not using Microsoft Windows Explorer, then you should select ‘cookies’ in the ‘Help’ function for information on where to find your cookie folder. We do not pass on, or sell cookies to any other companies. Further information on the use of and managing cookies can be found at http://www.allaboutcookies.org.

Changes to our privacy policy

Any changes we may make to this privacy policy in the future will be posted on this page.